Thank you for choosing IPTVKLIK for your IPTV needs. We pride ourselves on providing high quality IPTV service to our valued customers. However, we understand that sometimes things may not work as expected or you may have a change of mind. Therefore, we have developed the following refund policy to ensure your satisfaction:
1. Money-Back Guarantee: We offer a 3-day money-back guarantee for our IPTV service. If you are not completely satisfied with our service within the first 3 days of your subscription, we will refund your payment in full. However, we will work with you to solve any issues you may encounter before issuing the refund.
2. Support: We offer customer support throughout your subscription period. If you experience any issues with our service, please contact us immediately, and we will work with you to resolve the issue. Our support team is available 24/7 to assist you with any questions or concerns you may have.
3. Refund Eligibility: To be eligible for a refund, you must meet the following criteria:
- You have contacted our support team for assistance in resolving the issue.
- We were unable to resolve the issue within the 3-day period.
- You have not violated any of our terms and conditions.
4. Refund Process: To initiate a refund, please contact our support team via email or live chat. We will review your request and process the refund within 5 business days.
5. Non-Refundable Items: Please note that the following items are not eligible for a refund:
- Any subscription period that has already expired.
- Any subscription that has been terminated due to violation of our terms and conditions.
We are committed to providing you with the best IPTV service possible. If you have any questions or concerns about our refund policy, please do not hesitate to contact our support team.